Frequently asked questions
Where do you ship from?
All orders are shipped from our warehouse in Melbourne, Australia.
What is your return policy?
We accept returns for a refund or exchange on orders within 30 days of delivery.
Returns must be in new condition, and we ask that they be returned in their original, intact packaging.
We cover the cost of shipping for eligible blankets returned to NTL.
Do you ship internationally?
Yes. We ship to most countries with DHL Express and Australia Post International Express.
See checkout for full shipping details.
How long will it take me to get my order?
We dispatch orders within 1 business day.
For customers who choose DHL Express, most orders arrive within 3-5 business days.
For customers who choose Australia Post Express, most orders arrive within 5-14 business days.
While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control.
If you have any questions, don’t hesitate to contact hello@namingthislater.com for support.
Are there any customs/import fees?
Nope. If incurred, please email us the details and we will provide you with a full refund of any tax, duties, or customs fees.
Can I wash my blanket?
They can be occasionally machine washed on cold delicate mode.
If this function is not available to you - it's best to hand wash them. Hang to dry. They tend to get softer with every wash.
What are your blankets made from?
Our blankets are woven from regenerative Good Earth Cotton and GOTS organic cotton.
Where are your blankets made?
Our production partner is located in Panipat, India. They are known for their eye for detail and commitment to looking after their people.
How can I pay?
We accept the following methods of payment:
Shop Pay
Visa
Mastercard
Apple Pay
Google Pay
Paypal
American Express
UnionPay
Is my credit card information secure?
For security reasons we will never store your credit card information. We process all orders via Shopify Payments, whose secure server and encryption technology goes above and beyond security industry standards.
Do you wholesale?
Yes, to select retailers. Interested in becoming an NTL stockist? Get in touch
Will you or do you run Black Friday sales and campaigns?
As a mindful brand, it does not align with our values to participate in Black Friday sales periods. We prefer not to entice customers into mindless consumption.