Frequently asked quetions
Orders are shipped from our warehouse in India and the US.
As we ship directly from our warehouses in the U.S. and India, we currently accept returns within the United States only.
For orders outside the U.S., we’re unfortunately unable to process physical returns due to high international shipping costs. However, your satisfaction is very important to us. If you’re not fully happy with your purchase, please write to us at hello@namingthislater.com with your reason for return, and our customer service team will gladly assist you with a refund or exchange — simple and hassle-free.
We stand by the quality of our products, and if something isn’t right, we’re here to make it right.
If you need to update your shipping address, please reach out to us within 24 hours of placing your order, and we’ll do our best to make the change before it is processed.
Once your order has been shipped from our warehouse, we’re unfortunately unable to reroute or change the delivery address.
If you have any questions or need assistance, feel free to contact us at hello@namingthislater.com — we’re always happy to help.
We dispatch orders within 1-2 business days and most orders arrive within 10-14 days.
While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control.
If you have any questions, don’t hesitate to contact hello@namingthislater.com for support.
Depending on your location, customs or import duties may occasionally be applied by your local authorities. If you do incur any such charges, please don’t worry — we will gladly reimburse you in full.
Simply share a copy of your duty receipt with our customer service team at hello@namingthislater.com, and we’ll take care of the rest.
Machine wash on cold mode. If this function is not available to you - it's best to hand wash them.
Our cotton throws are woven in Panipat, India. We also have production in Peru for wool blankets and cotton towels in Turkey.
We accept the following methods of payment:
Shop Pay
Visa
Mastercard
Apple Pay
Google Pay
American Express
UnionPay
For security reasons we will never store your credit card information. We process all orders via Shopify Payments, whose secure server and encryption technology goes above and beyond security industry standards.
As a mindful brand, it does not align with our values to participate in Black Friday sales periods. We prefer not to entice customers into mindless consumption.