Frequently Asked Questions
Can I wash my throw rug?
They can be occasionally machine washed on cold delicate mode.
If this function is not available to you - it's best to hand wash them. Hang to dry. They tend to get softer with every wash.
What are your throw rugs made from?
They are woven from Good Earth Cotton that was regeneratively grown in Australia.
Where are your throw rugs made?
Our production partner is located in Panipat, India. They known for their eye for detail and commitment to looking after their people.
Where do you ship from?
All orders are shipped from our warehouse in Melbourne, Australia.
How long will it take me to get my order?
We dispatch orders within 1 working day.
For customers in Australia, most orders arrive within 1-4 working days.
For international customers, most orders arrive within 4-12 working days.
While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control. If you have any questions, don’t hesitate to contact hello@namingthislater.com for support.
How can I pay?
We accept the following methods of payment:
Shop Pay
Visa
Mastercard
American Express
Paypal
Is my credit card information secure?
For security reasons we will never store your credit card information. We process all orders via Shopify Payments, whose secure server and encryption technology goes above and beyond security industry standards.
Do you have any stockists?
No. NTL is available exclusively online through our website.
Will you or do you run Black Friday sales and campaigns?
Our product is purposeful and our designs are made to last. We pride ourselves on the quality of our product and see it as our responsibility to create items that are used for as long as possible.
As an intentional brand, it does not align with our values to participate in Black Friday sales periods. We prefer not to entice customers into mindless consumption.