Shipping Policy

DELIVERY WITHIN AUSTRALIA

We dispatch from our warehouse in Melbourne, via Australia Post eParcel.  

Orders can arrive as fast as two days and we offer free shipping on all orders.

  • Free Standard Shipping, 5-7 Business Days ($0)
  • Express Shipping, 1-2 Business Days ($4.99 AUD)

For estimated delivery times to your destination, please refer to the Australia Post website directly.

 

INTERNATIONAL SHIPPING

We ship internationally (to the US, Canada, United Kingdom and New Zealand) utilising Australia Post International Parcel Delivery Service.

Shipping rates are calculated at Checkout. Delivery can take more than 6 days.  You will be given an email or text message once your order is delivered with a tracking number that you will be able to trace.

If you get to Checkout and it does not allow your address to be processed, this means that we do not currently deliver to your country.  Please feel free to send us an email enquiry and we can confirm this: hello@namingthislater.com

Please note that any custom’s fees (such as duties and taxes) incurred by your country are the responsibility of the customer and will not be refunded by Naming This Later.  We encourage you to contact a local custom’s agent for more information.

 

PROCESSING TIMES 

  • Orders placed before 1:00pm AWST (Monday-Friday) will be dispatched same day.
  • Orders placed after 1:00pm AWST (Monday-Friday) will be dispatched next business day 

***Please note we are closed on WA Public Holidays, so if an order is received after 1:00pm the day before a public holiday, it will be dispatched on the first day of normal trading after a Public Holiday.

 

DELIVERY TIME FRAMES

The above timeframes are to be used as a guide only and will commence from the date of dispatch. Naming This Later will do its utmost to meet the indicated delivery timeframes, but is not held responsible for any delay caused by Australia Post or any delivery contractor. Once your item is dispatched you should receive an email or text with your tracking number.  You can then go to the Australia Post tracking page to track your item’s delivery.

If delivery is attempted and nobody is available to accept the parcel, in most cases a card is left at your premises and the parcel will then be held at your local postal facility for a limited time. If you are not contactable and your parcel is unable to be delivered within 5 days (on average), it will be returned to us and we will then be in contact to arrange an alternative delivery.  ***Please note that you may incur additional shipping charges should this occur (even if we are offering FREE delivery on other orders).

 

CHANGES TO YOUR ORDER

Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order (or “Checking Out”).  In particular, we recommend double checking your email address and delivery address.

It is important to also check auto fill details on 3rd party payment provider platforms (like Apple Pay, Shop Pay, Google Pay, Paypal & Afterpay, etc).

In the event that your delivery is returned to us due to incorrect delivery address details, please note that this will then require re-delivery which could incur a fee (even if we are offering FREE delivery on other orders).

Please note: we reserve the right to cancel any order at any time.