Delivery FAQ
Where do you ship from?
Still Australian-born. Now shipping direct from India to cut extra handling and reduce our footprint — same designs, same quality, same Aussie support.
What is your return policy?
We accept returns for a refund or exchange on orders within 30 days of delivery.
Returns must be in new condition, and we ask that they be returned in their original, intact packaging.
We cover the cost of shipping for eligible blankets returned to NTL.
Do you ship internationally?
Yes. We ship to most countries.
See checkout for full shipping details.
Are there any customs/import fees?
Normally there are no import fees, but it may vary from country to country. If incurred by your country, please email us the details and we will provide you with a full refund of any tax, duties, or customs fees.
How long will it take me to get my order?
We dispatch orders within 3 business day. Depending upon your country, it may take upto 10-12 business days for package to arrive at your address.
While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control. If you have any questions, don’t hesitate to contact hello@namingthislater.com for support.
I think my order is lost?
If your order hasn’t been delivered after 14 days from the date of purchase, please contact us and we can launch an investigation.
How much do I pay for shipping?
We offer free shipping on all orders.
How do I track my order?
After you've ordered, within 3 business days you will receive a shipping confirmation email which will have a ‘Tracking link' to track the package. Since we ship globally, please allow 2-3 days to reflect the actual status.
Can I change my shipping address?
Provided your order has not shipped yet, yes. Please email us the new details and we will change this over for you.
Any other queries
We are a customer-focused brand—reach out with any questions, whether you’re choosing a product or looking for styling advice, fabric details, manufacturing origin, sustainability, shipping info, or help with a purchase.